COOKIE POLICY
Neon Lobster LLC UltraClaw AI Agent Service
Last Updated: February 8, 2026 Effective Date: February 8, 2026
1. INTRODUCTION
Neon Lobster LLC, a Florida limited liability company ("Company," "we," "us," or "our"), operates the UltraClaw AI agent platform and the website at ultraclaw.ai (collectively, the "Service"). This Cookie Policy explains how we use cookies and similar technologies when you access or use the Service.
This Cookie Policy is part of our Privacy Policy and Terms of Service. Capitalized terms not defined herein have the meanings set forth in those documents. By using the Service, you acknowledge the use of cookies as described in this Policy.
2. WHAT ARE COOKIES
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember certain information about your session or preferences. We also use browser local storage, which serves a similar purpose but is not transmitted with every HTTP request.
3. COOKIES WE USE
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function. They enable core features such as authentication and secure access to your AI agent. Because they are strictly necessary, they cannot be disabled without breaking the Service. We do not use any cookies for analytics, advertising, marketing, or behavioral tracking.
| Cookie Name | Purpose | Type | Duration | Properties |
|---|---|---|---|---|
ultraclaw_proxy | Authenticates your session when accessing your AI agent through the web interface. Set when you launch your agent from the dashboard. | First-party, session | 30 minutes | HttpOnly, Secure, SameSite: Lax |
ultraclaw_admin | Authenticates administrative sessions via GitHub OAuth. Only set for authorized administrators; not set for regular users. | First-party, session | 24 hours | HttpOnly, Secure, SameSite: None |
Notes on cookie properties:
- HttpOnly means the cookie cannot be accessed by client-side JavaScript, reducing the risk of cross-site scripting (XSS) attacks.
- Secure means the cookie is only transmitted over encrypted HTTPS connections.
- SameSite controls whether the cookie is sent with cross-origin requests, providing protection against cross-site request forgery (CSRF) attacks.
3.2 Third-Party Cookies
We integrate with a limited number of third-party services that may set their own cookies on your device. We do not control these cookies, and their use is governed by the respective third party's own cookie and privacy policies.
| Provider | Purpose | When Set | More Information |
|---|---|---|---|
| Stripe | Fraud prevention and payment processing. Stripe uses cookies to secure payment transactions, detect fraudulent activity, and remember payment preferences. | When you interact with the payment form during checkout or when adding credits. | Stripe Cookie Policy |
| Google Fonts | Font delivery. The Service loads the Inter typeface from Google Fonts. Google may set cookies or collect limited technical data (such as IP address) when serving font files. | On every page load. | Google Privacy Policy |
3.3 Cookies We Do NOT Use
For transparency, the Service does not use:
- Analytics or performance cookies (e.g., Google Analytics, Mixpanel, Hotjar)
- Advertising or targeting cookies
- Social media tracking cookies
- Any cookie-based user profiling or behavioral tracking
4. LOCAL STORAGE
In addition to cookies, the Service uses your browser's local storage to maintain your session and preferences. Local storage data remains on your device and is not automatically transmitted to our servers with every request.
| Key | Purpose | When Set |
|---|---|---|
neonlobster_token | Stores your authentication token (JWT) for API access. | On login. |
neonlobster_customer_id | Stores your customer identifier for session continuity. | On login. |
neonlobster_instance_id | Stores the identifier for your active AI agent instance. | When your agent is provisioned or selected. |
neonlobster_provider | Stores your selected LLM provider preference. | When you choose or change your AI model provider. |
Local storage data is cleared when you log out of the Service. You may also manually clear it through your browser's developer tools or settings.
5. MANAGING COOKIES
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites or all websites
- Set your browser to notify you when a cookie is being set
Common browser cookie management pages:
- Chrome: chrome://settings/cookies
- Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Edge: edge://settings/privacy
5.2 Impact of Disabling Cookies
Because the Service uses cookies exclusively for authentication and security (strictly necessary purposes), disabling cookies will prevent you from:
- Accessing your AI agent through the web interface
- Completing payment transactions through Stripe
- Accessing administrative features (administrators only)
The core iMessage and SMS functionality of your AI agent is not affected by cookie settings, as those channels do not rely on browser cookies.
5.3 Do Not Track
The Service does not currently respond to "Do Not Track" (DNT) browser signals. However, as noted above, we do not use any tracking, analytics, or advertising cookies.
6. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be communicated via email or prominent notice on the Site at least thirty (30) days before they take effect. The "Last Updated" date at the top of this Policy indicates when the most recent revisions were made.
7. CONTACT US
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Neon Lobster LLC Email: support@ultraclaw.ai Website: https://ultraclaw.ai